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Live chat software communicate with website visitor or customer in real time. |
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Increased product sales and reduce cost. |
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Operator can chat with multiple visitor or customer simultaneously. |
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Operator can view visitor details including Visitor name, IP address, OS type, Department name, Screen resolution, Browser, Arrival date and time, Current page etc. |
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Provide facility to transfer chat session from one operator to another. |
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Provide facility of sending Live chat session details to visitors specified email address. |
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Get sound and visual alerts when visitor request for online chat. |
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Operator can view what the visitor is typing before they send it. |
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Block selected visitor IP address to avoid chatting from mischief customers or website visitors. |
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Facilitate to leave offline messages in case the website support agent is offline or not available. |